Home Office’s TLScontact Decision: Chaos In Securing Appointments Exposed
Since TLScontact took over from Sopra Steria for biometric services, the quality of service has ignited controversy and raised questions about the agency’s policy choices. When the Home Office announced this change, there was widespread scepticism about the transition, partly due to reports that services outside the UK have not always met expected standards, including issues with uploading and categorising documents. Initially, TLScontact selected the Interchange Building in Croydon for their visa centre, but they later moved their office to Lansdowne Rd. This unexpected change significantly impacted the availability of appointments and raised critical questions about the Home Office’s policies and their effect on immigration services. Currently, the Home Office has yet to provide guidance on addressing the TLScontact appointment shortage.
Home Office’s TLScontact Decision: Chaos In Securing Appointments Exposed Read More »